Macy's is an iconic American department store where you can get a wide variety of items. If youre not satisfied with the backstage items purchased from Macys store or online, you can return the product within 30 days of the purchase date. However, for toys, Macy's will not approve any refunds for purchases made through ToysRUs.com. Returned without attached Bloomingdale's b-tags, designer tags and/or any accompanying materials that were originally included All returns are subject to evaluation by Bloomingdale's. Please see tips below for keeping your items in returnable condition: Shoes Shoes scuff very easily on any hard surface, so be sure to try on shoes on carpet. Find your nearest Macy's Store. Whether you have purchased a product from Macys store, or online from Macys.com, in both ways, Macys return policy offers a simple procedure to return the products. Know your Macys return window (90 days for some items, but as little as seven days for others Ill spell it out for you below). Any Macy's cashier can process your return for you when you visit a store in-person. Share your struggles and your accomplishments below with our community! Start your return online through Macys Easy Return portal. mail and in stores within 90 days of purchase for free. Macys will process your credit immediately if you make an in-store return. Group Owners uphold the core values of the brand by reporting content that violates the community guidelines. Ideally, you should have the receipt for your purchase if you want a refund when you return a Macy's item. The retailer offers returns for all items that are in new and saleable condition with original tags in place. You can also visit the Macy's website to have your return processed. Like I said above, there are a slew of items that dont get the full 90-day return window. There are a few set of rules that must be followed while returning a product. Certain dresses will be delivered with a Bloomingdales b-tag attached. A fair and straightforward return policy is just one of the great things about Macy's. They don't even need to be attached. Plus if you have a Kohls charge then you never need a receipt to return anything. The 2021 Macy's Thanksgiving Day Parade will return to the more familiar parade of yore. If you dont own a printer, you can head over to your local library. This doesn't help me!!!! Tags do not have to still be attached to your item (unless its clothing), but in order for an associate to look up your purchase, they need some kind of paper trail. Generally, you can expect to see the funds posted within 7-10 business days, but it could take longer. Return with receipt, without receipt, return of a Get, check returns, price adjustments and more are all in black and white and . If you think you may want to return an item, we suggest you charge it to your credit card. If it is possible for every worst-case scenario to happen at once, the 1997 Macy's Thanksgiving Day Parade came really close. I've bought bags at Macy's before where the tags weren't even attached to begin with, they were just in the zipper pocket. Do you have any other questions about Macys returns or exchanges? Even if the store manager wants to be helpful and take an item back outside the return window, the system wont let them. I don't think you should have a problem. Consumers often have questions about Macy's returns and therefore want to speak to a representative over the phone. Macys offers customers two ways to return a product. Not only does Macy's accept most returns, but this retailer also tends to have an enormous inventory of high quality merchandise for consumers with widely varying tastes and preferences. If they cant find any evidence of your purchase, theyll typically give you store credit for the lowest selling price in the past 180 days. Ask the Reader:Have you recently used the Macys return policy? 20% off Macy's purchases for two days after being approved (up to $100 off total). Over the holidays, Macy's is extending its return timeframe. Macys return policy is not only fair but gives the customer a very lenient amount of time to decide if the item is for them. Thanks. You might find it hard to find another retailer out there offering such a comprehensive return policy on such a wide variety of items. US-owned clothing store Lands End goes to the other extreme, with a limitless guarantee on goods. Go to the order page of your Bloomingdales account or visit the Easy Returns page and enter your order number. If you return an item to Macy's within 180 days of your purchase, even if it is missing the original tags, you are still eligible for a partial refund. You won't have as long to return Macy's items sold in the Backstage section of the retail store. Macys offers free returns both in stores and by mail, with a few exceptions. Proof of purchase is defined as a . Used or damaged products will not be accepted for return on any cost. You can get a representative from Macy's on the phone by calling 1-800-289-6229. The product will not be accepted for a return in case of any missing accessories or damage to the item. A receipt must be shown with the item (s) you would like to return for a full refund in the original form of payment. This way, the staff representative at Macy's can look up the purchase and refund the card that was used to purchase the product in question. Sep 22, 2011. And now I cannot find my receipt either. But, if you dont have your receipt, you do need another way to prove you purchased the item. The protection plan is through a company called Worry No More and is not under the full control . 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Gilbert O. Some exceptions apply, such as with final sale items, food, beverages, and live plants. We use cookies to ensure that we give you the best experience on our website. Currently, there is no live chat support available to get in touch with Macy's about returns. Learn more about making Macys returns in-store and by mail in our complete guide. All you have to do is start a return here, and Macys will give you a return shipping label you can attach to the original packaging. Making returns at Macys is fairly easy, however, their return policy is not lenient compared to some other department stores, like Kohls (which gives you 180 days to return most merchandise, including worn and washed clothing). They didn't care at all that they weren't attached, told me it didn't matter, and returned them just fine. No, we will not accept a return of merchandise that has been: All returns are subject to evaluation by Bloomingdales. Macy's understands that their store is a boon for gift giving but not everyone will like what they get. Macy's shoe return policy without receipt is that customers can only receive store credit for the lowest sale price in the last 180 days. The educational health content on What To Expect is reviewed by our medical review board and team of experts to be up-to-date and in line with the latest evidence-based medical information and accepted health guidelines, including the medically reviewed What to Expect books by Heidi Murkoff. Handy as a reference when needed, or for shoppers use to to educate themselves. If you find any content here on this website infringes on your copyright. Macys gives you a liberal 90 days to return items. And that means your mileage may vary. Their main motive is to keep their customers cheerful by providing an extended return period. Dewalt Mechanics Tools Kit + Socket Wrench Set, $62 on Amazon (Reg. Jewelry (including Cosmetic Jewelry) 30 days. You should look up the return policy for the item in question to find outhow long do you have to return an item to Macy's. If you dont, youll be charged for it. Shipping and delivery fees are non-refundable. The merchandise must have tags attached to it and should be unworn. I use to work at Macy's and as long as you have the receipt or card you purchased it with you should be fine to return it, and as long as the item is still in the store so they can find the barcode for the item. Carrying a receipt is mandatory while returning a product. You will have to be prepared to show at least a receipt or at least a tag in order to get some money back for your purchase. Find the full list of exceptions to Macys return policy here. However, there are some items that come along with a slightly more restrictive return policy. According to Macys return policy, almost all the products purchased from Macys store or online can be returned within a time span of 180 days. Once your package is ready, its time to drop your Macys return off at a UPS location near you. Shipping and delivery fees are non-refundable. And you get 5% back on all purchases as well as Kohls Cash which is $10 for every $50 spentno limits. Macy's scores 9 out of 10 in terms of its return policy. This tip could save you a lot of time! You can return an online order or Macys in-store or by maileither way, its easy! No alarm had gone off when we exited Macy's, and now I had to get that thing off. Group Black's collective includes Essence, The Shade Room and Naturally Curly. As I wrote about here, they can also look up your purchase using "the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email or registry number." Nordstrom But if you lose your Macys gift card they can re-issue you one with proof of purchase. First thing I did was call Macy's at the Buckland Hills mall in Manchester and learned that if I had the. Learn more about. For example, products purchased from the clearance sale must be returned within 30 days of the purchase date. Most Macys products can be returned within 90 days of purchase, but there are a lot of exceptions to this. They have a return timeframe of 30 days. Items that have been bought online can also be returned by mail. Dresses(Juniors and Socials) These come with a 60 day return window. This discussion is archived and locked for posting. Its fast and easy. Bring your item(s) along with the packing slip or receipt and the original form of payment to any Macy's store. Fortunately, you shouldn't have to pay for return shipping on a Macy's item that you have decided to return as long as you return it soon enough. If you purchased an item in-store, check out the section above, Can You Return Anything to Macys? or Macys return policy here. If youre shipping back a Macys.com return, youll print the return slip, and that acts as your paperwork. However, Macys will not refund the original costs for shipping or delivery. Inclusive of all original hangtags, packaging, and components at the time of return or exchange; and. Those lines can be long. For online orders that you wish to mail in, there is no true exchange process. Use the number from your email, not the package. $160), Beauty Blenders 6-Piece Set, as Low as $2.79 on Amazon, 28 Must-Read Tips That'll Save You 55% Whenever You Shop at Macy's, Here's How You Can Get Macy's Money During the Holidays, Macy's Biannual Beauty Sale: Dates, Stock-Up Prices, and Strategies. Grab a Macy's coupon. The products can be taken to the nearest Macys store for a return or can be sent via post to the returning address, as mentioned by the firm. Liberal return policy? Once youve decided that Macys will accept your return (or you at least think its worth the chance), its time to get your ducks in a row. You can either look up your purchase history by signing in to your Macy's account or enter your online order number to look up your order online. I seriously don't know what is wrong with people. Finish Line All Finish Line items come with a 45 day return policy. All returns are subject to evaluation by Bloomingdales. You'll see a confirmation page. Macys jewelry return policy allows you to return the jewelry and watches purchased from Macys store within 30 days of the date of purchase. One of the many great things about the refund policy at Macy's is that refunds at this retailer are typically full and free. And then and then when I got out it was chilly and windy. The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users ratings. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. During the parade, high winds caused the the Cat . So if someone wants to return a gift you gave them from Macy's, or you want to return something someone gave you, make sure you have the receipt or it seems like Macy's will jack you. Also Read: Google Return Policy Jewelry and watches Any personal care item such as body lotion, face wash, deodorant, lipstick, soap, washing powder, etc. You dont actually need the receipt as thats what the sticker on the tag is essentially. If you want to return your Macy's purchase in a Macy's store, you can simply visit a store near you with your item and the receipt. The exact return policy at Macy's on original packaging can vary depending on the item in question. Before you head to Macys to wait in line at their customer service desk, ensure that they will actually accept your return. Use of this site is subject to our terms of use and privacy policy. Macys will use discretion to sometimes offer a refund in the form of store credit if you are unable to provide sufficient proof of purchase for a return. Any Macy's cashier can process your return for you when you visit a store in-person. Macy's Watch-and-Jewelry Return Policy. I was covering him with 2 blankets, unfortunately I lost them, so I was in need to buy a new one to cover him back home, the problem is I didn't find a good one but I ended up with a $40 soft blanket not really worth the price which I decided to return in couple days but my MIL tore the tag when we got out of the store to cover my son with it,!!! See Also:Order Online From Macys, Return Item to Store, Save BIG Money, Yes, there are a bunch of exceptions to the 90 days. Visit this page and follow the easy instructions. In particular, Macy's Backstage merchandise needs to be returned within 30 days of purchase. If you purchased a rug from Macys store, then you can return the product within 7 days of the date of purchase. Sadly, employees aren't allowed to use any of their unavailable days in the month of December. I used my Macy's charge to purchase the bag and removed the tag shortly after I received it because I knew she was a keeper. Her passions include reading novels, writing poetry, promoting mental health and wellness, and creating functional artwork. The refund amount will be the products least selling price in the last few weeks (maximum 180 days). I don't want to be mean, I had a tough day. Can You Return an Item to Macy's Without a Receipt? It was purchased on my Macy's card so it was an easy return, so if you still have the tags, receipts and it doesn't look used you will probably be ok. If you get turned away just sell your loot on eBay. Macy's Return Policy If you bought something from Macy's that you want to return, you have 90 days to return most items. That will make your Macys return a whole lot smoother. Your Macys refund can be immediate (if you paid in cash) or take a few days as your bank processes the refund. Macy's claims they will take back items without a receipt as long as the product still has the original tags or price stickers on it. What items can not be returned to Macy's. 2005-2023Everyday Health, Inc., a Ziff Davis company. You can process your return at any Macys location, regardless of where you bought your products (including if you made your purchase while sitting on your couch). Don't stress out when you want to return an item that you bought at Macy's since you have plenty of time to return most of them. Will Macys take back clothes without tags? If you return an item that you used multiple forms of payment to purchase, then things get a little complicated. There are noreturns accepted by Macy's on food, beverage, or live plant items. As the policy name suggests, shoppers get one year (365 days) to make . If you need to return an item that you bought with PayPal, its an easy process. Its also pretty easy, as far as making returns goes. Just contact Macys customer service at 888-822-6229 to start the process. Making sense of Macys return policy is a piece of cake. A Group Leader is a What to Expect community member who has been selected by our staff to help maintain a positive, supportive tone within a group. Sadly, almost every rule on your list is now invalidated as of late April/early May of this year. Any purchase made online at Macy's can be returned using the Easy Returns system - meaning you can simply print your confirmation page and shipping label, pack the goods securely in a box and attach the shipping labels and ship from any UPS store. Once you have signed in to your account, you can look up the order that you wish to return and indicate that you wish to return this item. Before 2019, Macys gave you 180 days for most returns. Stores often try the "no refund or return without a receipt" line. I worked at Macy's you can always return items with no receipt if you have tags. Then, head over to your local Macys or UPS store. "For the lady who asked me why did I bought it quickly because I need it to get out the store and reach the bus station (I went by bus , iknow it's not a good traveling mean with a stroller but since it was a beautiful day I I thought it would be ok! There are many other Macy's products that cannot be returned for a full 90 days. The Fine Print. Returned items must be in original, saleable condition with original tags. When Can I Redeem Macy's Money Rewards? Non-Kohl's charge purchases, or purchases made outside the 12-month timeframe, qualify for a Kohl's Merchandise Credit or a corporate-issued refund. So lets jump to it without wasting any time. If MACYS would wise up, they might have fewer returns. However, if you purchased an item online and plan on making an in-store return, be prepared with your proof of purchase. Some of the add-ons on this site are powered by. Travelers and residents will have 2.5 miles of public viewing as balloons, floats and bands make their way . Macy's pay the return shipping fees on purchases that were originally made online but unfortunately, you cannot return . Several retailers offer modified return policies over the holidays, including extended periods for returns and . Designer Brands Burberry, Gucci, Longchamp, Louis Vuitton, and Tous only come with a 14 day return window. Items ineligible for free returns are all furniture, area rugs, gift cards, lamps, gourmet gifts, wall art, mattresses, and mirrors. Macys limits exchanges to in-store purchases and you also have to make your exchanges in the store. The views expressed in community are solely the opinions of participants, and do not reflect those of What to Expect. But can you return something to Macy's without a receipt? Currently, you can return shoes to Macy's within 90 days of purchase and in new, unworn condition. Macys does not accept returns on the following items: If you want to purchase any of these items at Macys, make sure you definitely want them. You just need to go in to a Macy's store with the item and the original receipt. Your post will be hidden and deleted by moderators. You will get an immediate refund. Remember, in-store purchases are not eligible for mail-in returns, so if you bought your products at Macys, you need to take them back to Macys. However, there are a few exceptions too. We strive to provide you with a high quality community experience. Not only that, but you'll also typically get a full refund on most items you buy through Macy's. Was it an easy experience? Learn how your comment data is processed. These sleek and stylish items are quickly becoming a must-have for those who want to stay ahead of the trends. Returning your item in store can make it so that your return is processed more quickly. Strong customer service and a great return policy definitely has something to do with their success. If you want to return your Macy's purchase in a Macy's store, you can simply visit a store near you with your item and the receipt. Shipping and delivery fees are nonrefundable. TIA. Sadly, no. The first is to bring it to a store to return it in person, ideally with proof of purchase, but this can be worked around if you no longer have your receipt. The giver is out of the country so I dont have access to a receipt but both items have a Customer Return Label. You'll probably also see plenty of great items whenever you browse through a Macy's department store. Shoppers must return the item to a Backstage location with the receipt. You may also return new/gently used cosmetics & fragrances if it doesn't fulfill your needs. Before you do anything, youll need to head over to Macys return portal. However, customers wonderingdoes Macy's accept returns without a receiptwill be happy to learn that they can still receive a refund. According to Macys return policy, all electronics items are eligible for a return within 60 days from the date of purchase. I once returned a bag to Macys (with tags on) with the dust bag missing and no one noticed. Merchandise from Finish Line can only be returned with 45 days of purchase. That shipping label is all you need to send your return back to Macys. Can I return them? Honestly, you can still get a partial refund on Macys returns without tags within 180 days of your purchase. You have the tag and sticker (and maybe receipt), and they should see that the bag is clearly in new condition. Macys return policy for most items means that you can return the item within 90 days in its original condition and you will get a full refund or exchange. There are also no returns offered on Beauty Box items. Save my name, email, and website in this browser for the next time I comment. Select an item that you want to return and fill out the return form. The 90-day return window applies to most items. Thomas D. Los Angeles, CA; 2 friends . Heres everything you need to know about receiving your refund from Macys. Nevertheless, you need to read the fine print and do your research to make sure that you can get a refund on your Macy's purchase. Fortuately, it's easy to check your order status on Macy's website. Fine jewelry and dresses must be returned within 60 days of purchase. What if my delivered order is damaged, broken, or defective? No need to bring a returns' note, simply bring your items along and our team will do the rest. If your products are used, worn, washed, or damaged (by you), then Macys may not accept your return. Products will not be exchanged or returned without a valid receipt. Then, head straight to Macys customer service or return counter. Hi ladies, please please take a time to read this and respond. In the past, things like Macys Beauty Box were unable to be returned whatsoever. If you take your return to the store for an exchange, this can be done on site. Macy's Holiday 2022 Return Policy: For the 2022 holiday shopping season, you can return most items purchased from Oct. 3 to Nov. 3 through Jan 31, 2023. It is up to the retailer. If you bought it in-store at Macys, you need to return it to a Macys location. February 5, 2022 By Laura Ritterman 1 Comment, Last Updated on February 5, 2022 by Laura Ritterman. See Furniture & Mattress Return Policies Here. Gourmet food and Wine. Returning your Macys online purchase back to Macys is pretty painless. good thing a lot of stores are getting wiser with their policies. You can return online purchased items in-store. Macys will pay the return shipping fees on ALL purchases that were originally made online. Of course, the whole thing goes faster if you have a receipt, but its not a dealbreaker for Macys. The basic rule when it comes to the timeframe for returns is90 days. A representative can answer any questions you have and walk you through the process of returning your item. If its been longer than 10 business days, though, its time to reach out to Macys customer service line at 1-800-BUY-MACY. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright document.write(new Date().getFullYear()) Return-policy. If you return something without a receipt, it is automatic store credit, Ross employees at the store have no say over this. They should be able to scan the sticker on the tag and show the purchase info. BEST BUY The time frame: Gift purchases made between Nov. 1-Dec. 24, 2010, fall under Best Buy's holiday return policy, and can be brought back through Jan. 31, 2011. You usually have 14 days to return the item after telling the seller - check your terms and conditions for how long you have. Macy's Money earned in-store expires when your local Macy's store closes for the night on the last day of redemption.